✦ Your Trust Matters ✦
Privacy Policy
Last updated: June 2025
At The Spice Letter, we believe your personal information deserves the same care we give our spices — handled with respect, kept pure, and never adulterated. This policy explains how we collect, use, and protect your data when you visit our website or place an order with us.
1. Information We Collect
When you place an order or subscribe to our newsletter, we collect information you provide directly — such as your name, delivery address, mobile number, email address, and order preferences. We do not collect payment card details; all payments are handled separately through trusted payment gateways. We may also collect non-personal technical information such as browser type, device, and pages visited to help us improve the site experience.
2. How We Use Your Information
We use your information solely to: • Process and fulfill your orders • Send order confirmation and delivery updates • Respond to your queries or feedback • Send our newsletter (only if you opt in) • Improve our products and services We do not use your information for automated profiling or unsolicited marketing.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We share your details only with: • Courier and logistics partners, solely for delivery purposes • Email service providers, to send transactional or newsletter emails • Legal authorities, if required by law All partners are required to handle your data securely and only for the specified purpose.
4. Data Storage & Security
Your order and contact information is stored securely and accessible only to authorised team members. We use industry-standard measures including encrypted connections (HTTPS) to protect data in transit. We retain your information for as long as necessary to fulfil the purposes described in this policy, or as required by law.
5. Cookies
Our website uses minimal cookies to maintain your shopping session and remember items in your box between visits. We do not use third-party advertising cookies. You can disable cookies in your browser settings; however, some features (such as the cart) may not function correctly without them.
6. Your Rights
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (subject to legal obligations) • Unsubscribe from our newsletter at any time To exercise any of these rights, email us at info@thespiceletter.com with the subject line "Data Request".
7. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out: The Spice Letter Kolhapur, Maharashtra, India PIN Code: 416234 Email: info@thespiceletter.com
Questions? Write to us at info@thespiceletter.com